Refund policy

We want our customers to be 100% happy. In case you are not satisfied please contact us at costaswebshop@gmail.com or via our Contact Us form.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like coffee bags. Please get in touch if you have questions or concerns about your specific item. 

Refunds
If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.